Below are the basic guidelines for making a return. Follow these steps to get the ball rolling. When we receive your return, we will do the best we can to take care of it for you.
The item(s) being returned cannot be damaged in any way or if it is clothing then it should not have stains, odor, pet hair, etc. Please make sure that the T-Shirt/hoodie is folded properly, and is not wadded up. Please note that, if the shirt is in an unsellable condition when we receive it (due to stains, odor, pet hair, etc), you will be responsible for the cost of the replacement item. Please make sure to follow these guidelines to avoid any extra costs.
All sales are final. Claims for incorrect shipment or defected goods must be made within 7 days of receipt of goods. Any returns must include a copy of the invoice showing the items purchased. If order is correct and shipment is not accepted, customer is subject to pay 20% restocking fee.
If you would like to receive a return credit, you must send the new and unworn item back as follows:
2705 Durfee Ave Unit # F
El Monte, CA 91732
1) A note that has your company name, address, phone number, and email address.
2) The Item to be returned.
3) Include your credit card information or PayPal account name or your form of payment for the return. After 7 days.
All returns must be returned to us within 7 days of the original purchase. We will credit your account the cost of the products being returned. We cannot, however, return the shipping/handling costs related to your specific order.
If we no longer have your payment information, we’ll try to contact you and ask for the necessary credit card information.
(626) 541- 5809
M-F 9:00 am- 5:00 pm PST